Introduction – More Than Just an Invoice

FatooraOnline® lets you go beyond basic invoice creation by offering a fully configurable billing engine that adapts to how you operate — whether invoicing manually, via ERP, POS, or automated workflows.

Designed for multi-branch enterprises, high-volume retailers, educational institutions, healthcare providers, and more — fully compliant with ZATCA regulations.

Flexible input. Accurate output. Fast payment turnaround.

Billing Modes Supported

Manual Entry

Create invoices from web/mobile dashboard

Dynamic templates with dropdowns & reusable items

Add customer details, taxes, discounts

POS-Connected Billing

Trigger invoices from cashier/POS terminals

Real-time PDF & QR code for Simplified Invoices

Print instantly or send via WhatsApp/SMS

ERP/API-Based Billing

Issue invoices via ERP or RESTful API

Map categories, item types, tax rules

Status updates, failure handling, retry

Smart Tax Handling & Line Item Flexibility

Line Item-Level Configuration

Add unlimited items per invoice

Custom labels (Service Date, Batch #, etc.)

Unit pricing, Quantity x Rate

Discount per item or per invoice

Tax-inclusive or exclusive pricing

Dynamic Tax Classification

Assign tax per line (5%, 15%, 0%, exempt, reverse)

Default tax codes per product/service

VAT breakdown on PDF/XML

ZATCA schema auto-validation

Ideal for mixed invoices — retail, service, composite.

Payment Status Tracking & Reconciliation

Real-Time Payment Status

Paid, Partially Paid, Unpaid, Overdue

Methods: Cash, Transfer, Card, Wallet, Cheque

Auto-updated from gateway or link

Manual override with role-based access

Reconciliation Tools

Match payments to invoices

Outstanding balances by customer/branch

Track payment age & history

Export Excel/CSV, API sync with accounting

Finance teams see full visibility. Customers get instant updates.

Communication Channels & Distribution Methods

Multiple Channels

Email (branded PDFs, attachments)

WhatsApp direct sharing

SMS with payment links

Customer Portal downloads

Branded Output

Logo, address, color theme

Custom header/footer messages

Attachments (terms, docs)

Dual language (Arabic + English)

Delivery Tracking

Track delivery & views

See who downloaded invoice

Resend/escalate if unpaid

Send smarter. Collect faster.