Customer

Customer Portal

Customer Portal – Empower Your Customers. Reduce Your Workload.

FatooraOnline® includes a secure, branded Customer Portal … 24/7 access. Instant actions. No support tickets.

Portal Features & Capabilities

Key Capabilities

View invoice history

Download tax invoices

Make payments securely

View or download receipts

Track outstanding dues

Optional Capabilities

Approve/convert proforma invoices

Submit refund requests

Display subscription/plan status

Link multiple customer profiles

Multilingual (Arabic + English)

Branding, Access & Customization

Branded Experience Access Control Configurable Views
Logo, color scheme, welcome message, custom portal URL Login via email/OTP, role-based access, SSO integration Choose what customers see, payment methods, VAT summary

Industry Use Cases

Education

Parents pay tuition, link multiple students, download receipts.

Real Estate

Tenants view rental invoices, pay online, get reminders.

Healthcare

Patients pay bills, upload claim proof, download receipts.

Corporate

Branches manage invoices, assign sub-users, bulk payments.

Payment Integration & Notifications

Payment Capabilities

Accept Mada, cards, Apple Pay, STC Pay

Show due date before confirming

Allow partial or auto-debit payments

Notifications & Alerts

Email/WhatsApp reminders

Confirmation on payment

Alerts for new invoices